Re: [BCAB] I HAVE A SERIOUS PROBLEM ANY ADVICE PLEASE? David Reynolds 20 Sep 2011 08:58 BST

Steve,
It won't be the p, since you are able to send emails via your empower.

David.

-----Original Message-----
From: bcab-bounces@lists.bcab.org.uk [mailto:bcab-bounces@lists.bcab.org.uk]
On Behalf Of stephen thacker
Sent: 19 September 2011 23:36
To: BCAB Discussion List
Subject: Re: [BCAB] I HAVE A SERIOUS PROBLEM ANY ADVICE PLEASE?

I think the router's ok because I'm using it to send wireless
email to you from my Mpower Braillenote so have ruled out that
the router is ok. My phone's just been upgraded so am ruling that
out for the moment and going to test the network card and all the
cables on other devices - the cables seem to be ok so that means
either the network card or my ISP.

I wouldn't be sulprised if the network card has failed as
although it's using the latest drivers, the card is fairly old.

Thanks for your help.

Cheers, Steve

> ----- Original Message -----
>From: "Tony" <tony@seeingear.org
>To: "BCAB Discussion List" <bcab@lists.bcab.org.uk
>Date sent: Mon, 19 Sep 2011 20:30:22 +0400
>Subject: Re: [BCAB] I HAVE A SERIOUS PROBLEM ANY ADVICE PLEASE?

>Hello Steve
>Could be the PC, cable to the router, the router, the telephone
line or the
>ISP. If the PC is otherwise working there shouldn't be a need to
reinstall
>the OS. Most likely explanation is a sulking router - try
unplugging the
>router and PC once all powered off then plug back together and
power up the
>router and 30 seconds later the PC.

>Next step if that doesn't work - can you ping the router from the
pc? If you
>can then the PC network card, cable and part of the router are
OK. If not,
>try using a different network cable as easiest to check. If still
no
>connection you have a problem with the network card or the router
or both.

>HTH
>Tony Dart

>----- Original Message -----
>From: "chris hallsworth" <christopherh40@gmail.com
>To: "BCAB Discussion List" <bcab@lists.bcab.org.uk
>Sent: Monday, September 19, 2011 7:33 PM
>Subject: Re: [BCAB] I HAVE A SERIOUS PROBLEM ANY ADVICE PLEASE?

>> Ok right click the network icon and choose troubleshoot
problems.

>> Chris Hallsworth
>> Sent from Thunderbird

>> On 19/09/2011 14:09, stephen thacker wrote:
>>> Hello, I can't seem to connect to the internet on my pc but know
the
>>> router is working as I'm using my Braillenote to send this email
and the
>>> internet works on this macbine.

>>> My external backup doesn't seem to be wooking and restoring
doesn't seem
>>> to resolve the problem.

>>> Is there anything I can download to a memooy stick that I could
install
>>> on the pc? Windows 7 and Window-eyes seems to be wookimg ok
otherwswe.

>>> I've quite a lot of things on the machine so a 9indows reinstall
is out
>>> of the question!

>>> Hope someone can help me please?

>>> Cheeos, STEPHEN THACKER

>>> Visit the search engine that raises money for charities but
doesn't cost
>>> you a penny!

>>> Go to www.everyclick.com. Search for your selected charity why
not
>>> choose Alstrom Syndrome UK who help people who suffer from the
rare
>>> genetic disease called Alstrom Syndrome!?

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