Re: [BCAB] A very off-beat question about JAWS: forcing an error Clive Lever 14 Nov 2012 23:09 GMT

Thanks.

as we are trying to cut down time spent unnecessarily answering calls to
helplines, if NVDA enables me to do anything I'd previously had to phone to
get done, it'll help me and save us money.

Best,
Clive

Clive

----- Original Message -----
From: "David Reynolds" <dkreynolds@ntlworld.com>
To: "'BCAB Discussion List'" <bcab@lists.bcab.org.uk>
Sent: Wednesday, November 14, 2012 7:30 PM
Subject: Re: [BCAB] A very off-beat question about JAWS: forcing an error

> Clive,
>
> I've had jaws crash, and managed to launch nvda to troubleshoot the
> problem.
> Having said that, You'd be wise not to take my word for it, and testing it
> for yourself would be a good plan.
> I'll spend some time this evening trying to get jaws to crash.
>
> Best,
>
> David.
>
> -----Original Message-----
> From: Bcab [mailto:bcab-bounces@lists.bcab.org.uk] On Behalf Of
> Clive.Lever@kent.gov.uk
> Sent: 14 November 2012 17:11
> To: bcab@lists.bcab.org.uk
> Subject: Re: [BCAB] A very off-beat question about JAWS: forcing an error
>
> Hi David,
>
> Yes, I've done this successfully.  What I want to test is whether NVDA is
> going to allow me to resolve the error message caused by the crash: "Jaws
> whatever has encountered a problem..." and all that. I want to see if I
> can
> use it as a trouble shooting tool, and with your suggestion, once NVDA
> powers up, there's no trouble to shoot.
>
> Best,
> Clive
>
>
>
>
> Clive Lever
> Diversity and Equality Officer
> Kent County Council
>
> Office: 01622 221163
> Email: clive.lever@kent.gov.uk
>
>
> Kent County Council
> Room G37
> Sessions House
> Maidstone, Kent.
> ME14 1XQ
>
>
>
>
> -----Original Message-----
> From: Bcab [mailto:bcab-bounces@lists.bcab.org.uk] On Behalf Of David
> Reynolds
> Sent: 14 November 2012 16:45
> To: 'BCAB Discussion List'
> Subject: Re: [BCAB] A very off-beat question about JAWS: forcing an error
>
> Clive,
>
> Have you just tried shutting it down deliberately, i.e. jaws key + f4?
> Not an error I know but at least you could whack in the usb drive, and get
> nvda up.
>
> Best,
>
> David.
>
> -----Original Message-----
> From: Bcab [mailto:bcab-bounces@lists.bcab.org.uk] On Behalf Of
> Clive.Lever@kent.gov.uk
> Sent: 14 November 2012 12:37
> To: bcab@lists.bcab.org.uk
> Subject: [BCAB] A very off-beat question about JAWS: forcing an error
>
> Hello all,
>
> here's a question which I feel some people may find rather bizarre. Does
> anyone know of any action one can perform on a Windows XP PC which is
> bound
> to cause Jaws to crash?
>
> I'm running JAWS and want to crash it, so that I can test the
> effectiveness
> of putting in a Pen Drive with NVDA to trouble-shoot and wake Jaws up
> again.
> Currently, if Jaws suddenly gives me the silent treatment, I have to ring
> our technicians to get them to connect remotely and bail me out. I'd like
> to
> test whether NVDA would obviate the need for me to do this.
>
> Best,
> Clive
>
>
> Clive Lever
> Diversity and Equality Officer
> Kent County Council
>
> Office: 01622 221163
> Email: clive.lever@kent.gov.uk<mailto:clive.lever@kent.gov.uk>
>
>
> Kent County Council
> Room G37
> Sessions House
> Maidstone, Kent.
> ME14 1XQ
>
>
>
>
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