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[BCAB] Sight and Sound Jaws Upgrade David Griffith (16 Nov 2012 15:44 GMT)
Re: [BCAB] Sight and Sound Jaws Upgrade Iain Lackie (16 Nov 2012 16:00 GMT)
Re: [BCAB] Sight and Sound Jaws Upgrade Alan Philpott (16 Nov 2012 17:10 GMT)
Re: [BCAB] Sight and Sound Jaws Upgrade Clive.Lever@kent.gov.uk (16 Nov 2012 17:27 GMT)
Re: [BCAB] Sight and Sound Jaws Upgrade Ian Macrae (17 Nov 2012 11:10 GMT)
Re: [BCAB] Sight and Sound Jaws Upgrade Tiddy Ogg (16 Nov 2012 20:12 GMT)
Re: [BCAB] Sight and Sound Jaws Upgrade Alan Philpott (17 Nov 2012 13:33 GMT)
Re: [BCAB] Sight and Sound Jaws Upgrade Agent Orange (17 Nov 2012 10:57 GMT)
Re: [BCAB] Sight and Sound Jaws Upgrade Chris Cook (17 Nov 2012 11:09 GMT)
Re: [BCAB] Sight and Sound Jaws Upgrade Ian Macrae (17 Nov 2012 11:12 GMT)
Re: [BCAB] Sight and Sound Jaws Upgrade Brian Hartgen (17 Nov 2012 11:13 GMT)
Re: [BCAB] Sight and Sound Jaws Upgrade Hugh (18 Nov 2012 16:54 GMT)
Re: [BCAB] Sight and Sound Jaws Upgrade Paul Roberts (17 Nov 2012 11:12 GMT)
Re: [BCAB] Sight and Sound Jaws Upgrade Terry Clasper (17 Nov 2012 11:42 GMT)
Re: [BCAB] Sight and Sound Jaws Upgrade Chris Cook (17 Nov 2012 11:48 GMT)
Re: [BCAB] Sight and Sound Jaws Upgrade Agent Orange (17 Nov 2012 14:08 GMT)
Re: [BCAB] Sight and Sound Jaws Upgrade Alan Philpott (17 Nov 2012 14:46 GMT)
Re: [BCAB] Sight and Sound Jaws Upgrade Roadster (17 Nov 2012 15:37 GMT)

[BCAB] Sight and Sound Jaws Upgrade David Griffith 16 Nov 2012 15:44 GMT

I have just phoned sight and Sound after emailing through funding
confirmation of My rights to upgrade from Jaws 13 to Jaws 14.
I Already have Jaws 14 installed and just need activation rights.

The person on the switchboard claim it now take 10 days to process this
upgrade with Freedom Scientific.

This seems an extraordinary amount of time to allow for the sending of an
email to Freedom Scientific and seems hard to believe.
Normally if I email Freedom Scientific they reply well within 24 hours. What
on earth can sight and Sound be doing if it is now taking them so long to
communicate with Freedom Scientific?

Is this somebody on the switchboard who does not know what they are talking
about or is this the genuine experience people are having with Sight and
Sound now?
David Griffith.