Re: [BCAB] government gateway Linda Welding 19 Nov 2012 11:48 GMT
You have to wait for a user id to be sent in the post. Linda -----Original Message----- From: Graham Page Sent: Monday, November 19, 2012 11:26 AM To: 'BCAB Discussion List' Subject: [BCAB] government gateway Hi all. Has anyone used the government gateway website? The idea is that you can register one username and password to access government services. I did this and was asked to verify my email address. I tried to log in and was told I should have a user ID. I have an email confirming registration but this does not contain a user ID. I clicked on forgotten my user ID and have been asked for my password and email address. The page that was returned gives the first half of my user ID and says the second half will be sent in an email for security reasons. There are 2 or 3 major things wrong with this approach. Firstly, user ids generated by the system are bad news because people don't choose them so often don't remember them. Secondly, this process of half the id displayed on screen and half emailed to you is just bureaucracy gone mad and in fact this could be a scene from that infocom game written in part by Douglas Adams called Bureaucracy! Is this procedure really that complicated or am I missing something obvious?y Graham Page Mobile: 07753 607980 Fax: 0870 706 2773 Email: gpage@useit.plus.com MSN: gabriel_mcbird@hotmail.com Skype: gabriel_mcbird -- To find out more about BCAB and the benefits that membership can bring, please visit our website: http://www.bcab.org.uk/ To manage your subscription to the BCAB mailing list, please visit our website: http://www.bcab.org.uk/bcab-discussion-list/ To discuss matters relating to the mailing list, please email moderator@bcab.org.uk.