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Re: [BCAB] problems with MVDA Neela Burke (04 Dec 2012 08:22 GMT)
Re: [BCAB] problems with MVDA Joseph Paton (09 Dec 2012 12:49 GMT)

Re: [BCAB] problems with MVDA Neela Burke 04 Dec 2012 08:22 GMT

Remove NVDA and see if the problems are resolved, it is my guess that they are not. NVDA would not cause problems like this. Mo on list might consider a Remote Access with them to resolve the issues. Not sure how much he charges per hour or session.
-----Original message-----
From: Alex Stone
Sent:  04/12/2012, 12:39  am
To: 'Paul Roberts'; 'BCAB Discussion List'
Subject: Re: [BCAB] problems with MVDA

Sight loss, doesn't apply to me, as I've never have it, I hate the term on
so many different levels that it's hard to explain.
Cheers
Alex

-----Original Message-----
From: Bcab [mailto:bcab-bounces@lists.bcab.org.uk] On Behalf Of Paul Roberts
Sent: 04 December 2012 00:24
To: BCAB Discussion List
Subject: [BCAB] problems with MVDA

HI all,
I'm passing on the following from a friend and his Mum, who have sight loss.

They are having problems, so if anyone can hlep, please do get in touch.

I downloaded NVDA and the following happened:  I didn't realise at first
that NVDA had caused it and had XP reinstalled ... TWICE!

1.  System Restore will no longer restore.  When I try to do so it goes
through the motions then says "Your computer could not be restored.  No
changes have been made."

2.  Outlook Express still works but if I switch to another identity the
emails download but the body text/graphic and attachments don't..  When I
then try to switch back to the original identity the messages panel is
empty, so I can't manage identities.  In order to switch I have to exit and
log off that identity and open again in the new one.

Any help to solve this problem would be very gratefully received.  Thanks

Paul.

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