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[BCAB] VAT exemption on VoiceOver products Jackie Cairns (18 Oct 2012 09:50 BST)
Re: [BCAB] VAT exemption on VoiceOver products Martin (18 Oct 2012 10:57 BST)
Re: [BCAB] VAT exemption on VoiceOver products Jackie Cairns (18 Oct 2012 11:37 BST)
Re: [BCAB] VAT exemption on VoiceOver products Vince Thacker (18 Oct 2012 12:55 BST)
Re: [BCAB] VAT exemption on VoiceOver products R DAVIES (05 Dec 2012 16:55 GMT)
[BCAB] VAT exemption on Tvonics set top box Agent Orange (05 Dec 2012 21:22 GMT)
Re: [BCAB] VAT exemption on Tvonics set top box Neela (05 Dec 2012 22:17 GMT)
Re: [BCAB] VAT exemption on Tvonics set top box Steven Bingham (06 Dec 2012 12:22 GMT)
Re: [BCAB] VAT exemption on Tvonics set top box Agent Orange (06 Dec 2012 16:50 GMT)
Re: [BCAB] VAT exemption on Tvonics set top box Barry Hill (06 Dec 2012 17:10 GMT)
Re: [BCAB] VAT exemption on Tvonics set top box Neela (06 Dec 2012 18:00 GMT)
Re: [BCAB] VAT exemption on Tvonics set top box Tyler, Steve (10 Dec 2012 09:27 GMT)
Re: [BCAB] VAT exemption on Tvonics set top box Agent Orange (11 Dec 2012 12:54 GMT)
Re: [BCAB] VAT exemption on Tvonics set top box Barry Hill (06 Dec 2012 07:12 GMT)
Re: [BCAB] VAT exemption on Tvonics set top box Colin Phelan (06 Dec 2012 09:24 GMT)
Re: [BCAB] VAT exemption on Tvonics set top box Neela (06 Dec 2012 09:46 GMT)
Re: [BCAB] VAT exemption on VoiceOver products Jackie Cairns (06 Dec 2012 11:27 GMT)

Re: [BCAB] VAT exemption on VoiceOver products Jackie Cairns 06 Dec 2012 11:27 GMT

Hi Robin

I am very pleased, not just for you as someone gaining from VAT exemption,
but also because I raised it after my own positive outcome in the Belfast
store in October.

I hope you enjoy your purchases.

Kind Regards,

Jackie Cairns

-----Original Message-----
From: Bcab [mailto:bcab-bounces@lists.bcab.org.uk] On Behalf Of R DAVIES
Sent: 05 December 2012 16:56
To: 'BCAB Discussion List'
Subject: Re: [BCAB] VAT exemption on VoiceOver products

Hi

I promised to update the list on this subject once I had visited the Apple
store in Covent Garden, London and explored the possibility of VAT exemption
for VO supported products. I had been informed that this store was the most
familiar with VO support and serving blind and visually impaired customers.

I visited them yesterday in order to purchase an I Pad and an I Phone,
accompanied by my partner and my guide dog.

The staff was wonderfully helpful and aware that VAT exemption applied for
blind and visually impaired customers on all VO products with the exception
of the I Phone. Why there was this difference was not made clear.

We were taken to a quiet upstairs room so the VAT Exemption form could be
completed and signed and no supporting documentation was requested. I did
have my council registration card as a blind resident and proof of residence
with me just in case. Mind you the 36 kilo guide dog on my wrist may have
been proof enough!

On discussing the lack of this benefit for the I Phone it was explained that
the only way this could be done for this product was for Apple to take the
hit as they would still have to pay the VAT even if it was waived for me.
Only the store manager could agree to such a step.

After discussing my RNIB  and BCAB memberships and my awareness that the
RNIB held regular training sessions at this Apple store together with my
joint purchase of both an I Pad and an I Phone it was eventually agreed to
waive the VAT for the I Phone as well, an excellent outcome. However, there
was then an additional step where the purchase had to be dealt with
differently through the payment system and not as a VAT Exemption process.
This apparently lodged the reduction, equivalent to the VAT due, as a charge
against the store sales income somehow.

So it seems clear that VAT exemption does apply for all Apple VO supported
products, apart from the I Phone, and can be asked for. However, obtaining a
similar or equivalent reduction for a new I Phone depends on the willingness
and attitude of the local manager rather than a formal procedure or
agreement with Customs and Revenue.

I hope this is of help to any listers considering new Apple purchases and
able to get to the Covent Garden store or any other Apple store with an
active VIP client base.

Regards
Robin

-----Original Message-----
From: Bcab [mailto:bcab-bounces@lists.bcab.org.uk] On Behalf of Vince
Thacker
Sent: 18 October 2012 12:56
To: BCAB Discussion List
Subject: Re: [BCAB] VAT exemption on VoiceOver products

Sounds as if the Apple Store had this very well sorted out. You can get VAT
exemptions on all sorts of things, but the procedure can be a lot more
cumbersome.

The rules are spelt out here....

http://www.hmrc.gov.uk/vat/sectors/consumers/disabled.htm

Vince.

----- Original Message -----
From: "Jackie Cairns" <jackie.cairnsplace@btinternet.com>
To: <access-uk@freelists.org>; "'BCAB Discussion List'"
<bcab@lists.bcab.org.uk>
Sent: Thursday, October 18, 2012 9:50 AM
Subject: [BCAB] VAT exemption on VoiceOver products

> All,
>
> I had the opportunity of visiting the Apple store in Belfast yesterday.
> While there, I discovered that people who are registered as blind, deaf or
> deaf-blind are entitled to receive VAT exemption on VoiceOver products.
> That is to say, the Mac range, iPad, iPhone, and iPod range.  This does
> not
> include any accessories.  All you need to do is take some kind of proof if
> your impairment is not obvious, and complete and sign the VAT exemption
> form
> a store staff member will give you.  You can then purchase your VoiceOver
> product there and then.
>
> This information was offered to me without my even thinking about asking
> as
> I had absolutely no idea Apple products come under VAT exemption.
>
> I thought you might like to know.
>
> Kind Regards,
>
> Jackie Cairns
>
>
> --
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