Email list hosting service & mailing list manager

[BCAB] Meeting with my Manager to discuss my roles & possible workarounds Barry Toner (10 Dec 2012 14:41 GMT)

[BCAB] Meeting with my Manager to discuss my roles & possible workarounds Barry Toner 10 Dec 2012 14:41 GMT

Folks,

I've a fairly big meeting coming up tomorrow and would appreciate any
and all of your thoughts.  Both in-terms of suggestions of what I've
said below, as well as what I can go armed with for tomorrow's meeting.

Looking at the areas to be covered I have some immediate thoughts, but
will consider in-depth prior to our meeting.

1.                   Are you able to access and configure our Wyse thin
client terminals.

I would need a scenario for this to be able to provide a possible
answer.  I would also need further information on say how you or Liam
would configure the Wyse Thin Client Terminals.

How easily and effectively can you perform admin tasks within Windows
Server 2003 and 2008? I've asked Liam to create an admin username and
password for you in this respect.

There are two possible routes.  Either we have JAWS installed on the
Server and use it's RDP licence to allow me to remote from my desktop
into the Windows servers.  Or depending on the tasks to be performed we
look at the Remote Admin tools through the Microsoft Management Console

2.                   How easily and effectively can you perform admin
tasks within the Citrix environment?

This would again depend on the specific tasks that are required of me.
Though I suspect we would need to look at Remote Admin options or JAWS
with it's Citrix licence.  Which we need to go through the Access To
Work letter together for me to be clear how I go about ordering JAWS.  I
know plenty of UK distributors, but not what the Access To Work process
is for this.

4.            Are you able to utilise the Wasp Asset Management software
and printer? How will you identify ICT assets to go on the inventory?

3.                   What would you require to be able to manage the
storage, allocation and re-ordering of ICT consumables (printer toners,
thin clients, keyboards, mice etc.)?

I would require a storage room with shelves and be allowed to organise
this room myself.  I would propose using my Pen Friend labeller to tag
each item that isn't' apparent solely through touch.  EG.  Printer
Toners.  In-terms of allocation if the user was located within HQ I
would retrieve their requested item, and contact them to arrange they
pick the item in question up at my desk.

Regarding re-ordering.  I have ordered Toners from the Supplies Team
several times.  I typically request a quote, if I'm unsure on the
pricing I confirm with Liam that he's happy.  I then retrieve the PO
book and forward the quote to Brendan in Finance who completes the PO,
scans it in, emails it back to me.  I then save this attachment, and
send an email to the Supplies Team to place the order.  I then complete
the next available section in our ICT Purchases spread sheet.

Can you access our current Trend anti-virus solution in order to perform
routine checks and generate reports?

I have yet to be shown where this is located on our Servers.  However, I
have been able to use the client installed on my desktop.  I would
expect this should be reasonably accessible or can be made so.  Either
with a bit of time to allow me to familiarise myself with it or
scripting for JAWS.

7.            Can you access MailMarshall in order to perform routine
checks, manage quarantined mail and generate reports?

I've honestly no idea as I haven't looked at this software as of yet, or
how we access it.

8.            Can you access Cloudstream services to perform routine
checks, manage quarantined mail and generate reports?

I've honestly no idea as I haven't looked at this software as of yet, or
how we access it.

9.            What conclusions have you reached about helpdesk software?
What are you thoughts about Spiceworks?

10.          How effectively can you utilise the PRTG network management
software?

Regards,

Barry.

Barry Toner

ICT Assistant

ICT Department

Clanmil Housing

Northern Whig House

3 Waring Street

Belfast

BT1 2DX

Tel:  02890 876000

Fax: 02890 876001