Re: [BCAB] advice and views needed on Talk Talk service Wendy Sharpe 13 Dec 2012 11:11 GMT
Joe I was discussing this with a sighted friend recently, and both he and I have been with Tiscali, then TalkTalk, for some years. We are both satisfied with the service. There may be occasional blips in the system, but these tend to mend themselves. My friend takes the view, with which I agree, that there are some horror stories about all internet service providers, so unless you really have a good reason to change, it is easier sticking with the one you've got. You don't describe what is going on regarding your friend's problem with TalkTalk, but there may be many causes, including where they live and what internet service provision is like generally for them. As Mo only had two choices, BT or TalkTalk, I would say TalkTalk every time, as I think BT is expensive, and I have heard more horror stories about them than I have about TalkTalk. As you have seen from other messages on this thread, most of us are happy with them and have had few problems. Wendy -----Original Message----- From: Bcab [mailto:firstname.lastname@example.org] On Behalf Of Joseph Paton Sent: 13 December 2012 09:55 To: BCAB Discussion List Subject: Re: [BCAB] advice and views needed on Talk Talk service Hi, I am currently working with a talktalk subscriber, who has had a poor service, in terms of reliability of service, and dropouts, for 18 months. I won't go in to further details here, however, the problem still exists and is not resolved. She would have left them long time ago, apart from the contractual obligations she signed If you've signed already, then this is of little comfort to you, unless you have a cooling off period. And yet, talktalk is hugely successful. so are there mor satisfied users than dis satisfied? discuss. Joe At 00:38 12/12/2012, you wrote: >Hi everyone. > >I have just had to sign a 12 month contract with Talk Talk, as they >are the only company apart from BT that provide a service in the >area i am hoping to move too. I would like to hear from anyone that >has been or is with talk talk, what your experience has been, how >often your service goes down, calls to technical support, what the >support is like, etc? am i going to be dealing with indians who >can't understand a word i'm saying and who are down right rood? No >offence to any people that may reply, if its any consolation i'm >Asian my self! oh for the days of UK customer support. any views welcome. > >all the best, > >Mo. > > >-- >To find out more about BCAB and the benefits that membership can >bring, please visit our website: >http://www.bcab.org.uk/ > >To manage your subscription to the BCAB mailing list, please visit >our website: >http://www.bcab.org.uk/bcab-discussion-list/ > >To discuss matters relating to the mailing list, please email >email@example.com. -- To find out more about BCAB and the benefits that membership can bring, please visit our website: http://www.bcab.org.uk/ To manage your subscription to the BCAB mailing list, please visit our website: http://www.bcab.org.uk/bcab-discussion-list/ To discuss matters relating to the mailing list, please email firstname.lastname@example.org.